Terms & Conditions
We believe in our products and value the happiness of our fans and customers.
Please email us if you have any question about Ballet Foot Stretch.
Last Review: July 7, 2016
1. Domain Ownership footstretch.com
In compliance with Law 34/2002 of Services of the Information Society and Electronic Commerce (LSSICE), we inform you that the ownership of the domain of our shop, footstretch.com corresponds to BALLET COMPANY DAVID CAMPOS SL, a company legally incorporated in Spain with CIF G62231451. For inquiries, please contact us at the e-mail or phone footstretch@footstretch.com + (34) 933 477 340. Our call time is 10-13 hours from Monday to Friday.
2. Purpose and Scope
The General Conditions of engagement and use, are intended to regulate the provision of the information provided in the online store footstretch.com and business transactions which may arise between footstretch.com and footstretch.com domain users. Whether browsing the online store as the purchase of any products offered on it, assume the user acceptance, without reservations of any kind, each and every one of these general terms and conditions and use. BALLET COMPANY DAVID CAMPOS S. L. may at any time and without notice, amend these general terms and conditions and use, as well as the special conditions, if any, are included, by posting such changes on the store so that they can be known by users, and there is a record of the date of such modifications.
3. Information provided on the website
BALLET COMPANY DAVID CAMPOS S. L. reserves the right to modify the commercial offer (products, prices, promotions and other sales and service ) footstretch.com submitted at any time. We make every effort to provide the information contained in our website is accurate and no typographical errors . In the case that at some point there are any error of this kind at all times to the will of footstretch.com , there would be corrected immediately . If there is a typographical error in any of the displayed prices and a client has made a purchase decision based on that error , we will communicate the error and the customer is entitled to cancel the purchase without any cost on your part . Similarly, it is possible that the contents of the website can show sometimes provisional information on some products. In the event that the information provided does not correspond to the characteristics of the product the customer is entitled to cancel the order at no cost to you.
BALLET COMPANY DAVID CAMPOS S. L. is not responsible directly or indirectly from any of the information, content, statements and expressions containing the products sold on the website. This responsibility falls to manufacturers or distributors of such products. All information present in footstretch.com contractual language is Spanish and English.
4. Intellectual property
All content posted in the store and especially the text, graphics, logos, icons, buttons, and software, trade names, trademarks or industrial designs and any other signs susceptible of industrial and commercial use subject to property rights industrial and intellectual BALLET COMPANY DAVID CAMPOS SL or third party owners who have authorized their inclusion on the website. Under no circumstances shall any license granted or waiver, transfer, sale of all or part of such rights or confer any right or expectation of law, and in particular, alteration, exploitation, reproduction, distribution or public communication these contents without the express permission of BALLET COMPANY DAVID CAMPOS SL or owners concerned.
It is forbidden the introduction of hyperlinks to web pages for commercial purposes outside BALLET COMPANY DAVID CAMPOS SL, allowing access to our website, without prior consent. In any case, the existence of hyperlinks on websites other than us, not in any case the existence of commercial or trading relationships with the owner of the website where the hyperlink, or the acceptance by DAVID CAMPOS BALLET COMPANY SL of its contents or services.
Our product is a US Patent product:
US 6042520 A
https://www.google.com/patents/US6042520
Register of Community Trade Marks.
1. BALLETFOOTSTRETCH ® No 014023923
2. FOOTLASTIC® No 014268957
5. BALLET COMPANY DAVID CAMPOS S.L. responsibility
The products presented on the website comply with Spanish law. BALLET COMPANY DAVID CAMPOS S.L. responsibility not be invoked in the case of products not conforming to the laws of the countries that have been sent according to customer order. It is therefore to the customers outside of Spain to verify the possibility of importing or using the products that you request.
The user assumes all liability for use of our website, and are solely responsible for all direct or indirect effect on the resulting website, including, but not limited to, all economic, technical and / or legal side and the disappointment of the expectations generated by our website, forcing the user to hold harmless BALLET COMPANY DAVID CAMPOS S.L. for any claims arising directly or indirectly from such acts.
BALLET COMPANY DAVID CAMPOS S.L. not liable for any damages that may result from interference, omissions , interruptions, computer viruses, faults and / or disconnections in the operational functioning of this electronic system or appliances and computers of the users due to causes unrelated to BALLET COMPANY DAVID CAMPOS S.L., which prevent or delay the provision of services or navigating the store, or delays or blockages in the use caused by deficiencies or overloading of the Internet or other electronic systems , or the impossibility of giving the service or allow access for reasons not attributable to BALLET COMPANY DAVID CAMPOS S.L. due to the user , third parties or force majeure . BALLET COMPANY DAVID CAMPOS S.L. not control , generally, the use that users of the website . In particular BALLET COMPANY DAVID CAMPOS S.L. not under any circumstances guarantee that users use the website in accordance with the law , these General Conditions , morality and generally accepted good practices and public order, nor to do so in a diligent and prudent.
6. Obligations of customers and users
In general, the user agrees to comply with the general conditions and to meet the special warnings or instructions contained therein or on the website and act according to the law, morality and the demands of good faith, using due diligence, and refraining from using the website in any way that may impede, damage or impair the normal functioning, the property or rights of BALLET COMPANY DAVID CAMPOS S.L., suppliers, other users or in general any third party. It is prohibited to access and use the portal to minors without the consent of their parents, BALLET COMPANY DAVID CAMPOS S.L. not responsible for the accuracy of the data provided by the user and therefore can not verify the age of the same.
Specifically, and without implying any restriction on the previous section when using the website BALLET COMPANY DAVID CAMPOS S.L. the user agrees to:
a) Provide accurate information about the data requested in the user registration form or placing an order, and keep them updated.
b) Not enter, store or transmit on or from the website, any information or material that is defamatory, libelous, obscene, threatening, racist, incites violence or discrimination based on race, gender, ideology, religion or in any way prejudicial to morality, public order, fundamental rights, civil liberties, honor, privacy or image of others and the general regulations.
c) Not enter, store or transmit through the store any programs, data, viruses, code, or any other electronic or physical device that is capable of causing damage to the website, in any of the services, or any of the equipment, systems or footstretch.com networks, of any other user, footstretch.com providers or in general any third.
d) Save diligently "username" and "password" that is provided by DAVID CAMPOS BALLET COMPANY S.L., assuming liability for damages that may result from improper use of the same.
e) Do not make advertising or commercial exploitation through the website, and not use the content and information to transmit advertising, or send messages with any other commercial purpose, or to collect or store personal data of third.
f) Do not use false identities or impersonate others in the use of the website or the use of any of its services, including the use of passwords or access codes to third parties or otherwise.
g) Not to destroy, alter, use for your use, misuse or damage data, information, programs or electronic documents footstretch.com, its suppliers or third.
h) Not enter, store or transmit through the store any content that infringes intellectual property rights, industrial or business secrets of others, or in general any content that does not hold, in accordance with the law, the right to make it available to third.
The customer agrees to allow the delivery of the order providing a delivery address where you can be delivered the order requested within the usual time of delivery of goods. Should the customer breach of this obligation BALLET COMPANY DAVID CAMPOS S.L. shall have no liability for delays or failures in delivery of the order requested by the client.
7. Privacy and data protection
For the purposes of the provisions of Spanish Law 15/1999 , of December 13 , Protection of Personal Data and on the RD 1720/2007 of 21 December, which approves the regulation implementing the LO 15/1999 , BALLET COMPANY DAVID CAMPOS S.L. informs you of the existence of a file of personal data created by and under the responsibility of BALLET COMPANY DAVID CAMPOS S.L. with data obtained on the website footstretch.com . The purpose of this file is to manage your contract with us as well as carrying out promotional and advertising activities themselves or others by any means , including the sending of commercial messages via SMS , email, and mail and so on . Which may be of interest from the study and segmentation of data collected while browsing the website , the data provided by filling in any form, including those arising from the business relationship or delivery of products purchased.
In compliance with Organic Law 15/1999 of December 13, customers and users BALLET COMPANY DAVID CAMPOS S.L. may at any time exercise their rights of access, rectification, cancellation and opposition of their personal data by writing to: BALLET COMPANY DAVID CAMPOS S.L. - C/Nació num. 50-08026 - Barcelona or by sending an email to the address footstretch@footstretch.com, which indicate the name, user and email with which you signed up. In the event that the information supplied is associated with a purchase, the Spanish legislation obliges us to maintain at least six years so it can not be deleted or corrected if the customer requests it.
BALLET COMPANY DAVID CAMPOS S.L. is committed to the use of data in the file, to respect its confidentiality and use in accordance with the purpose of the file, and to comply with its obligation to keep it and adopt all measures to prevent alteration, loss, treatment or unauthorized access, in accordance with the provisions of the Regulation on Security Measures for automated files containing personal data, approved by Royal Decree 994/1999, of July 11.
8. COOKIES
We also inform you that to enhance your browsing experience, manage the contents of your cart, offer you our personalized tips, and inform you of our offers for online customers or partners, our website uses cookies implantation devices. A cookie is a file which we place in your computer, whose sole purpose is to simplify your navigation footstretch.com (this cookie can not contain viruses or be executed, because there is an active file). The cookie can only be read by footstretch.com and for you, and you can delete it if you wish, by accessing the options of your browser. Check the help menu of your browser for more information.
9. Shipping
The shipping and/or management are not included in the price and you will be shown before you complete your purchase, depending on the delivery address for each order. We have a FREE shipping worldwide plan, the free shipping will show it at the check out of your order.
10. Placing an order
To order footstretch.com need to connect to and register as a user, completing the electronic form that appears from time to time in the store and following the instructions therein. Upon registration, and to proceed with the purchase of products, you will add the product you wish to purchase to the basket, according to the details listed on screen, filling these effects the order form provided and validating the same.
The validation of the order by the knowledge you are acknowledging and accepting these general terms and conditions as part of the contract. Absence of evidence to the contrary, the data recorded by BALLET COMPANY DAVID CAMPOS S.L. constitute proof of all transactions between BALLET COMPANY DAVID CAMPOS S.L. and their customers. BALLET COMPANY DAVID CAMPOS S.L. file the electronic document formalizing the contract and it will be accessible.
Once the purchase and in the shortest possible time, always later than 24 hours from the execution of the purchase, the Customer Service of BALLET COMPANY DAVID CAMPOS SL send you e-mail proof of purchase. If you do not agree with the data you provided in the confirmation request amendment thereof or the cancellation of the purchase.
RETURNS
----
Our policy lasts 30 days. If 30 days have gone by since your purchase, unfortunately we can’t offer you a refund or exchange.
To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in the original packaging.
Several types of goods are exempt from being returned. Perishable goods such as food, flowers, newspapers or magazines cannot be returned. We also do not accept products that are intimate or sanitary goods, hazardous materials, or flammable liquids or gases.
Additional non-returnable items:
* Gift cards
* Downloadable software products
* Some health and personal care items
To complete your return, we require a receipt or proof of purchase.
Please do not send your purchase back to the manufacturer.
There are certain situations where only partial refunds are granted: (if applicable)
* Book with obvious signs of use
* CD, DVD, VHS tape, software, video game, cassette tape, or vinyl record that has been opened.
* Any item not in its original condition, is damaged or missing parts for reasons not due to our error.
* Any item that is returned more than 30 days after delivery
Refunds (if applicable)
Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund.
If you are approved, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within a certain amount of days.
Late or missing refunds (if applicable)
If you haven’t received a refund yet, first check your bank account again.
Then contact your credit card company, it may take some time before your refund is officially posted.
Next contact your bank. There is often some processing time before a refund is posted.
If you’ve done all of this and you still have not received your refund yet, please contact us at info@footstretch.com.
Sale items (if applicable)
Only regular priced items may be refunded, unfortunately sale items cannot be refunded.
Exchanges (if applicable)
We only replace items if they are defective or damaged. If you need to exchange it for the same item, send us an email at info@footstretch.com and send your item to: Carrer Nació 50, Barcelona, CT, 08026, Spain.
Gifts
If the item was marked as a gift when purchased and shipped directly to you, you’ll receive a gift credit for the value of your return. Once the returned item is received, a gift certificate will be mailed to you.
If the item wasn’t marked as a gift when purchased, or the gift giver had the order shipped to themselves to give to you later, we will send a refund to the gift giver and he will find out about your return.
Shipping
To return your product, you should mail your product to: Carrer Nació 50, Barcelona, CT, 08026, Spain.
You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund.
Depending on where you live, the time it may take for your exchanged product to reach you, may vary.
If you are shipping an item over $75, you should consider using a trackable shipping service or purchasing shipping insurance. We don’t guarantee that we will receive your returned item.
- - -
WARRANTY
Original, Slim, Dynamo and Footlastic band accesory- 2 years since you place your order online.
COMPAÑÍA BALLET DAVID CAMPOS S.L
CIF: B62231451
C/ Nació 50
08026 Barcelona (BARCELONA)
Teléfono: +(34)933 477 340
footstretch@footstretch.com